Manager, Gift Processing

• Position: Manager, Gift Processing

• Organization: GiveWell

• Location: Remote (U.S. or international in eligible countries)

• Compensation:

  • U.S. Tier 1 (NYC/SF): $152,400

  • U.S. Tier 2 (Other U.S. locations): $138,200

  • International: Equivalent based on cost of living

• Schedule: Full-time, flexible hours

• Start Date: ASAP (flexible)

• Benefits: 100% paid health insurance (U.S.), 403(b) match, 4 weeks PTO, 16 weeks parental leave, remote work support

• Deadline: Rolling applications

Role Summary

GiveWell is hiring a Manager of Gift Processing to oversee its high-volume donation operations. The role ensures accurate and efficient recording, acknowledgment, and reporting of gifts, while leading a small team and improving internal systems. This position is vital to maintaining GiveWell’s strong donor experience and operational integrity.

Responsibilities

Team Management

• Supervise 3 full-time staff and seasonal team members

• Lead hiring, onboarding, coaching, and performance management

• Cultivate a strong, feedback-driven team culture

Donation Operations

• Manage receipt, processing, and acknowledgment of thousands of gifts annually

• Track donor intent, restrict funds accurately, and ensure data integrity

• Maintain compliance with IRS and other donor-related regulations

Systems & Process Improvement

• Own and optimize workflows in Salesforce and other tools

• Collaborate cross-functionally with tech, finance, and philanthropy teams

• Identify bottlenecks and lead continuous improvement projects

Reporting and Communication

• Generate donation reports for internal and external use

• Collaborate on audits and financial reconciliation

• Troubleshoot high-value or complex gift issues

Candidate Profile

Required

• 5+ years in donation operations or equivalent

• 2+ years of people management experience

• Strong project ownership and communication skills

• Proficiency in spreadsheets and CRM platforms (Salesforce preferred)

• Experience managing detailed workflows in high-volume environments

Preferred

• Experience with Salesforce Nonprofit Success Pack

• Familiarity with project management tools like Asana

• Understanding of nonprofit gift regulations and donor acknowledgment best practices

• Global health or nonprofit experience

Benefits

• Full health, dental, and vision coverage (U.S. only, includes dependents)

• 403(b) retirement with employer match

• 4 weeks vacation, 16 weeks paid parental leave

• Flexible hours and remote work stipend or coworking allowance

• Opportunities for international applicants (visa sponsorship case-by-case)

Application Process

• Submit resume and written responses (no cover letter)

• Short call, task, 3 interviews, and optional paid trial

• Applications reviewed on a rolling basis

About GiveWell

GiveWell is a nonprofit that identifies and recommends evidence-backed charities that save or improve lives as effectively as possible. It has directed over $2 billion to cost-effective programs, primarily in global health and development. The team operates with transparency, data rigor, and a deep commitment to maximizing global impact.